Privacy Policy for Whiply

Introduction

Whiply ("we", "us", "our") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, store and protect your data when you use our mobile application Whiply (the "App") and our services.

1. Data we collect

1.1 Account data

• Email address: For account creation and authentication
• Name: For profile identification and communication
• Phone number: For verification and communication
• Profile picture: Optional, for account profile display

1.2 Location data

• GPS position: To find nearby car service services
• Address data: Via the Google Places API to search for and select service locations
• Location history: Only stored for active service bookings

1.3 Payment data

• Credit card information: Processed securely via Stripe (not stored on our servers)
• Payment history: Transaction records for booked services
• Billing address: For payment verification

1.4 Service data

• Service requests: Information about requested car services
• Chat messages: Communication between service users and providers
• Service history: Record of completed and ongoing services

1.5 Technical data

• Device identifiers: For push notifications and security
• App usage data: For performance optimization via Firebase Analytics
• Error logs: To improve app stability and performance

2. How we use your data

2.1 Primary uses

• Service delivery: Matching service users with providers
• Communication: Enabling messaging between users
• Payment processing: Secure transactions via Stripe
• Location: Finding nearby service providers

2.2 Secondary uses

• Account support: Help with technical issues and questions
• Improvements: Analyzing app usage for a better experience
• Security: Preventing fraud and abuse
• Legal compliance: Compliance with applicable laws

3. Data sharing

We never sell or rent your personal data to third parties. We only share data in limited situations as described below:

• Service Providers: Necessary information to carry out booked services
• Payment providers: Stripe for secure payment processing
• Technical providers: Firebase for app functionality and analytics
• Legal requirements: When required by law or to protect our rights

4. Data security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure or destruction.

5. Your rights

Under GDPR, you have the right to:

• Request access to your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Request restriction of processing
• Request data portability
• Object to processing

6. Contact information

For questions about this privacy policy or your personal data, contact us at: